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Damage Claim Procedures

Download damage claim forms from cargo companies and review each carrier’s claim procedure step by step.

What is a damage claim?

A damage claim (tanzim) is the official compensation request submitted to the cargo company when your shipment is delivered damaged, incomplete or lost. Each carrier has its own form and process; select the relevant company below.

  1. 1If you notice damage, have a damage report drawn up with the courier at the time of delivery.
  2. 2Take photos of the package, the product and the shipping label; keep the packaging.
  3. 3Fill in the carrier’s claim form and apply with your documents within the period stated in the procedure.

No cargo company with claim information has been added yet.